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A summary of what each vendor's own public documents say on the headline questions. Click a vendor for more.

QuestionBox (Box AI)DocuSignDropbox (Dash)
AI training on identifiable customer content: defaultNo
Quote“Box will not train Box AI using Customer queries or outputs or other Confidential Information without explicit consent.”
No
Quote“Prior to performing Docusign's AI Training, Docusign will anonymize and aggregate all Customer Data and AI Output used for such purposes. | Google Workspace APIs and Customer Data obtained through such APIs are not used to develop, improve, or train generalized AI and/or ML models.”
Yes for Dropbox's own search and organization models; third-party generative AI providers may not train on your data
Quote“text | text”
Product-improvement use of contentYes
Quote“Provide, operate, maintain, and improve the Box Services;”
Yes (where AI training consent applies)
Quote“For clarity, Docusign Services that utilize or integrate with AI Services (defined in the AI Attachment for Docusign Services) are subject to the Additional Service Terms set forth in the AI Attachment for Docusign Services, which may include consent to use Customer Data to improve Docusign Services and AI Services, including without limitation, to train artificial intelligence algorithms and machine learning models. To opt out of this consent, please refer to the AI Data Controls Settings FAQ. | for the purposes of improving the AI Services and Docusign Services generally | for the purposes of hosting, operating, and providing Docusign Services for Customer”
Yes
Quote“We collect and use the following information to provide, improve, protect, and promote our Services.”
Terms change noticeEffective on posting
Quote“Your continued use of our Services after we publish or send a notice about our changes to these Terms means that you are consenting to the updated terms.”
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AI statusAI features
Quote“This includes service providers that create AI generated responses like your interaction with the chatbot(s) available on our website(s)”
AI features
Quote“"AI Services" means Docusign Services that utilize or integrate with artificial intelligence or machine learning software, technologies, features, or functionalities, including without limitation generative models, artificial intelligence algorithms or machine learning models. | "AI Output" means the data or content (e.g., responses, suggestions, summaries) generated by the AI Services from Customer's use of AI Services.”
AI features
Quote“Many of these plans also include intelligent features powered by Dropbox Dash that help people find, summarize, and use information more efficiently across files and connected apps with universal search and AI-powered assistance.”

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How we read documents ?We review the vendor's own public documents, like their terms of service, privacy policy, data processing agreement, and trust pages. Some answers come from a vendor's help or website pages, which are not contract terms, so each source is labelled with the kind of document it is. Every answer below carries a short quote or excerpt, a link to the source, and the date we captured it.

All descriptions are for informational purposes only. Nothing here is a legal interpretation or legal advice.

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